In today’s fast-paced digital landscape, managing payment disputes and chargebacks has become a significant challenge for businesses, especially in the e-commerce sector. Chargebacks, often triggered ...

As digital marketplaces expand, so too does the complexity of managing financial risk. Among the most pressing concerns is chargeback fraud, a deceptive practice that exploits the dispute resolution ...

As we navigate through 2025, the landscape of fraud and chargebacks continues to evolve, presenting new challenges for businesses and consumers alike. Staying informed about these emerging trends is ...

As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of ...

Kinil Doshi is a Senior VP at Citibank and a fintech expert in banking compliance and risk management with two decades of experience. In this article, I want to explore AI applications in fraud ...