Welcome to the first in a series of three articles that cover the adoption and change management (ACM) process. This formal process is designed to increase end user adoption of new technology and ...

Several years ago, a blue-chip tech company switched CEOs, and that leader quickly discovered that its salespeople were vying with each other for client business. Clients were called, and even nagged, ...

Change isn’t easy, and implementing new technology is particularly difficult. People tend to dislike change unless they perceive it as personally beneficial. Unfortunately, new technology is rarely ...

Clear and concise—what’s the change and how are we going to accomplish it? The first step to winning advocates and effectively implementing change is to develop a clear and meaningful message that ...

Mark Karasek, executive vice president of engineering and chief technology officer of The Chamberlain Group, teaches students the fundamentals of changing processes within organizations. When an ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our ...

While change management poses challenges in any hospital department, implementing change within a hospital’s OR suite may be the most difficult as the operating room has an impact on every part of an ...

Change management is important to IT leaders and to the enterprise as a whole. Over the past decade, companies have been tackling change management to some degree. While most enterprises have taken ...

Any time an organization looks to make changes using process improvement methodologies, it often meets heavy internal resistance from the “doers.” These individuals are responsible for instituting ...

There is perhaps no area within database administration more time-consuming or fraught with difficulty as the need to accurately shepherd the varied and ongoing vectors of change across an ...