Michelle Plombon’s landline in St. Paul has gone silent since last November, the day before Thanksgiving. Nearly three months and counting. “There’s my phone, deader than a doornail,” she explains.

UP THE CALL TO HOLD A PHONE PROVIDER ACCOUNTABLE. KETV NEWSWATCH SEVEN’S JOEY SAFCHIK FOLLOWS UP ON A STORY WE BROUGHT YOU LAST WEEK ABOUT A GREAT GRANDMA WHOSE PHONE LINE WAS DOWN FOR TWO MONTHS.

Nancy Tomhave, who lives in St. Paul’s Hayden Heights neighborhood, won’t be taking calls from some loved ones on Thanksgiving, and not for lack of trying. Carolyn Ross, who lives across the city near ...

NIGHT BEFORE THE GOODRICH WAS NOT THERE AND OMAHA WOMAN TURNS TO SEVEN CAN HELP, TELLING US SHE SPENT WEEKS WITHOUT HER LANDLINE, CABLE AND INTERNET SERVICE. SHE SAYS SHE REPEATEDLY TRIED TO REACH ...

PORTLAND, Ore. (KOIN) – Washington’s largest local telephone company, CenturyLink, has been fined more than $130,000 for over 100 state code violations — including “excessive” wait times to reach a ...