Q: I am having problems with my apartment complex. I am anti-cell phone, and they recently began requiring a cell phone to enter and exit the gates. I have asked what I can do, but so far no answers!

New York City — Frank Bisignano, commissioner of the Social Security Administration, told CBS News that he believes technology, and specifically artificial intelligence, could be the key to improving ...

The Social Security Administration (SSA) plans to address growing waiting times on hundreds of thousands of daily calls by incorporating artificial intelligence. In an interview with CBS News on ...

New identity proofing requirements for certain transactions, like changing an address, could especially impact people in rural areas, with transportation difficulties and with limited technology ...

FRANKFURT -- A German security expert has raised the ire of the cell phone industry after he and a group of researchers posted online a how-to guide for cracking the encryption that keeps the calls of ...

Update: The Social Security Administration (SSA) has conceded an issue with phone service, after denying it to NPR, and has announced a fix. On Tuesday, NPR reported that some people's calls were ...

Let's talk about that graveyard of old phones you've got stashed in a kitchen drawer. Instead of letting them collect dust ...