KIRKLAND, Wash.--(BUSINESS WIRE)--Telrex today announced that its CallRex version 3.1 is the first VoIP call-recording product verified by an independent third party to support the recording of ...

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced the enhancement of its Call Recording capabilities for greater integration with Webex Calling —part of ...

Agents Can Record, Retrieve and Retain Calls While on Desktop or Mobile Device OMAHA, Neb., Sept. 8, 2022 /PRNewswire/ -- Senior Market Sales ® (SMS) has unveiled a full-featured business phone ...

Automatically record and transform every conversation on Microsoft Teams into rich voice data for compliance, CX, evidence and performance improvement Eliminate the cost, complexity and risks of ...

Session Initiation Protocol Recording, or SIPREC for short, defines the architecture, associated call flows, and metadata that can be used for call recording. "This call may be recorded for quality ...

Dubber goes live in Europe, UK with ‘revolutionary’ solution for telcos Listed Australian communications solutions provider, Dubber, has released its native cloud call recording platform in the UK and ...

I'm looking for a call recording solution for our Call Manager system. I saw CallCopy mentioned here before, I came across VPI Capture. Just started Googling so I'm sure there's more. My one ...

Live-PA Ltd has launched Live-PA BroadWorks Edition, the server-basedcall recording solution that allows businesses to capture, store, playback,tag and share calls. Live-PA call recording is available ...

PCI DSS (Payment Card Industry Data Security Standard) is rapidly becoming the international standard for credit card safety in contact center environments. Recent failures to protect financial data ...

The sales team is primarily responsible for reaching your company's sales targets. Others would agree that they keep businesses afloat. Led by outbound call center solutions, a sales team can improve ...

Truecaller aims to refine its offerings and concentrate on areas where it can provide maximum value to its iOS users. Truecaller has announced that its popular call recording feature will cease to ...

OMAHA, Neb., Sept. 8, 2022 /PRNewswire/ -- Senior Market Sales ® (SMS) has unveiled a full-featured business phone solution to help insurance agents comply with a new Medicare regulation requiring the ...