Do you know that you can record your WhatsApp call too? WhatsApp is the most widely used instant messaging and calling app currently and the reason is its simple-to-understand and easy-to-use ...

If you are using any sort of Windows-based PC, you have access to more tools than other competing operating systems. With the larger number of PC users out there, the market tends to make tools more ...

Session Initiation Protocol Recording, or SIPREC for short, defines the architecture, associated call flows, and metadata that can be used for call recording. "This call may be recorded for quality ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions available ...

The 5 Best Call Tracking Software (Low Spend, High Return) Your email has been sent Giving attribution to the marketing channels that bring in callers is a must for maximizing ROI. Call tracking ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

NEW YORK--(BUSINESS WIRE)--Truecaller has launched its AI-powered call recording feature for its 350 million active users on both iPhone and Android, starting from the US and gradually to different ...