4 Steps to Improve Call Flow from Greeting to Resolution Your email has been sent A well-designed call flow is great for customers and agents. See if your call flows are as efficient as possible and ...

Call recording and transcription has become available to try out in the iOS 18.1 developer beta. Here's what it's like, and how to use it. Part of the wave of iOS 18 updates, call recording and ...

Apple doesn't make it easy, but with these tips and apps, recording a phone call on your iPhone is possible There are a bunch of reasons you might want to record a call on your iPhone. Maybe you’re ...

Google recently rolled out call recording, allowing advertisers to know whether they're getting good leads from call ads. Here’s how to enable the feature. Call ads and call extensions have been ...

Recording phone calls can help recall important details for various situations. It can help relay info for directions and contacts. Remember dates and times for events, as well as your replies.