GTL's patented Inmate Telephone System (ITS) and Inspire® tablets have the capability to handle inmate medical and appointment requests through an interactive voice response (IVR) Sick Call feature.

The following is by Eric Gonzalez, Executive Director, Inmate Telephones/Intel Tools/Training: Behind every great Inmate Telephone System (ITS) is great software that turns inmate call data into ...

COLUMBIA, S.C. (WIS) - Convicted killer Alex Murdaugh faces new disciplinary charges involving a news interview and using another inmate’s PIN number to make a call, according to officials. The South ...

A Massachusetts sheriff says that a pending bill to make inmate phone calls free for inmates would force jails to cut programs, meanwhile, advocates contend that poor families are faced with the ...

CHARLESTON, S.C. (WCBD) – One day after News 2 obtained audio of a South Carolina Representative making controversial comments during a call with an inmate at a Greenville correctional facility, ...

MARQUETTE — Mackinac County Sheriff Edward M. Wilk is warning residents of scammers who use the phone asking those receiving calls to pay bond for an inmate. “Sheriff Wilk would like to remind ...

After two men were shot in the head in a slowly moving car last week in north Reading, a Berks County Prison inmate had a conversation with a caller who seemed to admit he was the shooter, according ...

Prosecutors rested their case against two former Nevada Department of Corrections officers on Thursday without calling the inmate against whom they are accused of using unnecessary force. After ...

LAKES CHARLES, La. (WKRC) - A man allegedly convinced jail workers he was a judge with a single phone call, reducing the bail of an inmate to the point where he was immediately released. The employees ...

A Justice Department report released last week finds that about one out of every 32 adults in the U.S. is in prison or jail or on probation or parole. That's a record seven million people on the wrong ...