DynamicLake is a macOS application that brings Dynamic Island style interactions to the desktop, combining notification ...

Call handling as a service has many definitions; the perceived value of this function varies dramatically and is often underrated. Content, Creative & Campaigns, Strategy and Evolution Call handling ...

CHICAGO--(BUSINESS WIRE)--Motorola Solutions (NYSE: MSI) today announced VESTA Hybrid, a new offer that unifies the power of Assist AI, advanced Radius Mapping and cyber resilience with VESTA 911 call ...

CHARLESTON COUNTY, S.C. (WCIV) — Charleston County 911 has strengthened their emergency response this week by upgrading their call handling capabilities. The Charleston County Consolidated Emergency ...

Opinions expressed by Entrepreneur contributors are their own. If repeat business is your goal, good customer service is essential. According to a recent survey, one bad customer service call will ...

The companies launched the first entirely cloud-based incident response system in the U.S., bringing unprecedented flexibility to the public safety processes NEW YORK, NY, February 26, 2019—Mark43, ...

This year’s higher call volumes inspired a change in the way Vandalia Fire will respond to incidents in the new year. Due to ...

One of Scotland's main police control rooms used a fake system to manipulate response time targets for eight years, according to documents seen by the BBC. Thousands of calls to the Bilston Glen ...

The latest findings from a review of police call handling have been published by Her Majesty's Inspector of Constabulary. An inquiry was ordered in the wake of a crash on the M9 in 2015 in which two ...

New offer to streamline path to cloud for U.S. public safety answering points "911 is a service our communities expect to always be just one call away, and VESTA Hybrid is designed to accelerate the ...