Outsourcing call center operations has become a common practice for businesses looking to improve efficiency and reduce costs. However, maintaining high-quality customer service in outsourced call ...
The Federal Aviation Administration is stepping up air traffic control training after a series of close calls have left the flying public and regulatory bodies rattled. The transportation agency will ...
WASHINGTON, Feb 12 (Reuters) - Two U.S. senators called on Wednesday for increased funding and staffing for Federal Aviation Administration air traffic control after a fatal midair collision in the ...
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