Changes are on the horizon for Chatham 911 Communications Services. Along with a new multi-purpose facility at the Savannah/Hilton Head International Airport, Chatham County is working on a complete ...
Anna Baluch is a freelance writer from Cleveland, Ohio. She enjoys writing about a variety of health and personal finance topics. When she's away from her laptop, she can be found working out, trying ...
eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...
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Calculating the Costs of Call Center Systems
Today's call centers offer businesses a wealth of valuable features to help answer customers' calls faster and provide efficient customer service. They route incoming callers to the right person ...
COLUMBUS, Ohio — Ohio’s unemployment system says it has spent nearly $105 million to outside contractors for workers to help field a tsunami of phone calls from an unprecedented number of Ohioans who ...
Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal. Whether you’re getting call center software for the first time or you’re ...
Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience. Automating complex processes and repetitive ...
Will AI make call center jobs obsolete? The question has sparked a strong debate amongst industry leaders. One of the foremost predictions is that AI will soon eliminate the need for incoming customer ...
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