Pharmacy benefits manager Express Scripts will close its 300-worker customer service call center in Pueblo in April, a company spokesperson confirmed Wednesday. The move comes as more clients use the ...

Pharmacy benefits manager Express Scripts will shutter a call center in Pueblo, Colorado in April as more clients rely on online services, The Pueblo Chieftain reported. Some opportunities may be ...

8 Simple Call Center Best Practices That Require $0 Spend Your email has been sent Find efficiencies by ensuring agents and managers are following call center best practices. It costs nothing, and the ...

Anna Baluch is a freelance writer from Cleveland, Ohio. She enjoys writing about a variety of health and personal finance topics. When she's away from her laptop, she can be found working out, trying ...