It’s back to center-screen, but it’s still not exactly how it was before. Screenshot: Artem Golub / Gizmodo Apple is still struggling to find a good place to move its “End Call” button on the upcoming ...

In addition to the new Pixel 6 and Pixel 6 Pro, Google also released more details about new capabilities that its Tensor chip enables. One of them is a much more intelligent way of handling those ...

The end call button on iOS 16 is exactly where it needs to be, where I can angrily stamp it after a rough few minutes on the phone. Photo: Kyle Barr / Gizmodo Do I actually use my iPhone to call ...

Google updated Call Screen with contextual replies last December, and the Pixel Phone app is now readying “AI Replies” powered by large language models. About APK Insight: In this “APK Insight” post, ...

You can record a FaceTime call on an iPhone or Mac using the built-in screen recording feature. By default, iPhone screen recording won't capture audio, but Mac screen recording will. To screen record ...

The pandemic taught us all how to work differently. This includes call centers, which have had to adapt to managing agents from afar. The change in the work environment requires new behavior, ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Customer expectations are high, and how you attend to your ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions available ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience. Automating complex processes and repetitive ...