Shopping for home décor can be exciting and at the same time overwhelming, whether you’re moving to a new place or just redecorating the one you have. You may think you have a really good idea of what ...

Call Center Magazine: What design issues are specific to call centers? Christine Barber: Call center operations are typically fast-paced, pressured and technology and information intensive. These ...

Healthy. Comfortable. Technologically advanced. Vibrant. If you don’t immediately associate these words with a call center, you’re not alone. Call centers typically bring to mind an image of crowded ...

To the ceiling above their heads. Good call center architecture takes every activity in the facility into account, top to bottom. The design goal represents a challenge: to create a workspace in which ...

Bell ExpressVu, a division of Bell Canada, prides itself on its ability to retain agents. Its annual agent attrition rate generally hovers at about 16 to 18 percent and only 3 percent of promoted ...

If you are planning to open a new call center, you may be relieved to know that the nascent economic rebound has not yet hit the real estate market. There are many vacant call centers, conventional ...

The Design Center Baden-Württemberg has opened the call for submissions for the 2023 edition of its Focus Open International Design Award. As a non-commercial design prize, the Focus Open offers ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Customer expectations are high, and how you attend to your ...

Knowledge is power, knowledge is freedom. But my simple definition of knowledge is total sum of all things you know as a person, and all things known universally. Your experiences, skills you have ...