As a journalist, cold calling people is part of the job, as well as answering calls from unknown numbers. So, as a veteran of the cold-call art, let me give you my simple, polite tip: Just say, "Is ...

Forbes contributors publish independent expert analyses and insights. The author of many tech books, Michael Ashley covers AI and Big Data. If you’re anything like me, your phone rings all day with ...

Lately, I’ve been avoiding phone calls and texting people more than I used to. I might prefer to pick up a phone, but then I think calling someone will interrupt their day and be an unwelcome ...

Zach began writing for CNET in November, 2021 after writing for a broadcast news station in his hometown, Cincinnati, for five years. You can usually find him reading and drinking coffee or watching a ...