Amazon's help page has enough information to answer your questions about the service. However, you may need to contact an Amazon representative to resolve problems with your new Amazon Echo Dot ...

Watchdog Dave Lieber called Google, Facebook, Instagram, YouTube, Amazon and other powerful high-tech companies to see if they offer live customer support. Getty Images This all started when Richard ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Amazon is reportedly nudging customer service employees to work from home as it looks to close some of its US-based offices as part of a cost-cutting effort. The e-commerce giant plans to shut down ...

Jaipur police arrested 60 individuals operating two fake call centers that defrauded thousands of American citizens. The centers posed as Amazon and Apple support, coercing victims into transferring ...

Scam calls are a daily part of life that we could all happily live without. The majority of consumers are well-educated about scammers by now. While there are ways to block spam likely calls, ...

Amazon Web Services Inc. announced today that it’s enabling call analytics for the Amazon Chime software development kit, making it easier and more cost-effective to generate insights on real-time ...