With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...
LAS VEGAS--(BUSINESS WIRE)--ServiceNow® (NYSE: NOW), the enterprise IT cloud company, today announced data certification, a new capability in the ServiceNow CMDB (Configuration Management Database) ...
Over the last year, I’ve written on the topic of the Configuration Management Database as proposed by the IT Infrastructure Library in its best practices for service management. The CMDB has since ...
IT industry watchers embrace the premise of a configuration management database as the necessary foundation to a savvy service management strategy, but the practice of establishing an effective CMDB ...
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