BMC Software announced it is offering its Business Service Management (BSM) set of services and solutions to facilitate 'private cloud' development, and that it is leveraging Amazon Web Services to ...

SAN FRANCISCO — Corporate IT executives that in the past few years adopted a service-centric approach to infrastructure management report the change delivered cost savings, streamlined operations and ...

As part of CRN’s 100 Coolest Cloud Computing Companies of 2026, here’s a look at 20 innovative software companies that are ...

Jennifer Simonson is a business journalist with a decade of experience covering entrepreneurship and small business. Drawing on her background as a founder of multiple startups, she writes for Forbes ...

Last week, I discussed my view that business service management and service-level management are really variations on a theme, and that the natural evolution and acceptance of SLM concepts resulted in ...

BMC Software Inc. last week announced a new version of a key IT management tool plus partnerships with five hardware, software and consulting services vendors in a bid to boost the Business Service ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

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SaaS replaces the need to physically purchase, install and deploy application software throughout an organization. Learn more about SaaS, which is now a mainstay for businesses large and small. Image: ...