I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

Business model innovation can give a lasting competitive advantage to companies, and it is a need of the hour. Nowadays, businesses do not just have to have product and process innovation, but they ...

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

Successful businesses are similar to onions. They come with many layers with the most powerful part lying at the core. Businesses have many departments and processes. Though each has a different ...