Microsoft, Yahoo and AOL Wednesday announced enhancements to their respective instant messaging services for businesses at the opening day of the Fall 2003 Instant Messaging Planet Conference and Expo ...

This spring, America Online Inc. announced that it was working on a new version of instant messaging that would be custom-made for businesses. "Corporations are asking for it," says AOL spokeswoman ...

Real-time collaboration is a hot topic again. This time, it seems, the buzz has substance. Analysts describe a dramatic expansion of audio and videoconferences, e-meetings, instant messaging and other ...

MIAMI – Yahoo Inc. has decided to ditch its fee-based instant messaging service for business users, acknowledging that the development of this type of offering lies beyond its core strength as a ...

ST. PAUL, Minn. -- Instant messaging -- real-time text conversation that takes place in private online chat areas -- is mounting a challenge to conventional e-mail in the workplace. Some 11 million ...