Have you ever wished your business could respond to customer inquiries instantly, at any hour, without hiring a round-the-clock team? Managing customer service can feel overwhelming, especially when ...

Success with agents starts with embedding them in workflows, not letting them run amok. Context, skills, models, and tools are key. There’s more. Everyone is building “agents,” but there is a large ...

OpenAI has launched a new product to help enterprises navigate the world of AI agents, focusing on agent management as critical infrastructure for enterprise AI adoption. On Thursday, AI giant OpenAI ...

Build announcements also included Microsoft’s two new offerings made public in May 2026. These included the Agent 365 SDK, which provides developers with tools to build, deploy, and manage AI agents, ...