Thoughtful questions often prompt thoughtful analysis and recently a series of questions from a reader regarding "micro-expressions" had such an effect on me. His questions made me stop and think ...

Verbal communication covers what we say, the words we’re saying, whether spoken or signed. So, is body language a language? Short answer: no. Body language is not a standalone language in the ...

Forbes contributors publish independent expert analyses and insights. Dan Gingiss covers news impacting your customers and employees. The importance of body language in customer experience can be as ...