A large portion of our lives is spent communicating with others. Sharing your thoughts and understanding another person's feelings are essential skills for functioning in any society in the world. It ...

I recently received a delightful email from one of my readers. It concerned marketing communication and engagement. Engagement as in truly connecting with audiences that are important to what you hope ...

No one could hear me. That had to be the case. There was simply no reaction to what I was saying. I tried again. Nothing. They were looking at me. They were listening to me. But, they couldn’t hear me ...