Australian Banking Association CEO Anna Bligh (AAP Image/Mick Tsikas). The Australian Banking Association’s Banking Code of Practice is the mainstay of the banking industry’s efforts at ...

Australia’s markets watchdog has approved a new code of practice for Australian banks, the first revision in four years. The Australian Securities and Investments Commission approved the Australian ...

You have reached your maximum number of saved items. Remove items from your saved list to add more. Thousands of additional businesses will be protected under an updated banking rule book, which will ...

The code sets minimum standards for helping customers who are experiencing financial difficulty and will add a definition of “vulnerable customers” that recognises anyone can experience serious ...

Grahame Dowling does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond ...

The Australian Banking Association says consumer protections have been strengthened by the updated Banking Code of Practice, providing customers with safeguards that are in addition to the law. The ...

(Clockwise from top left) The logos of NAB, ANZ, Westpac, and Commonwealth Bank. Source: AAP Image/ Joel Carrett. Around 10,000 more small businesses will enjoy protections under the Banking Code of ...

Banks have paid more than $1.8 billion in compensation since the Hayne royal commission, but a $15 cheque shows they still have a long way to go with treating customers better. The Banking Code ...