One of my banks invited me to a customer lunch a few weeks back so that it could announce its commitment to the new Banking Code of Conduct. Here was a chance for it to say sorry to its customers and ...

Mr Hughes said it was not “Luddite” to question how banks were using AI. Instead, he said it had to be accepted that banking was fundamentally a relationship between a banker and customer. Mr Hughes ...

Australia’s markets watchdog has approved a new code of practice for Australian banks, the first revision in four years. The Australian Securities and Investments Commission approved the Australian ...

LONDON (Reuters) - The voluntary codes of practice governing banking should be less onerous but do more to ensure fairness and transparency for customers, the consumer and financial watchdogs said in ...

An organisation that provides a code of practice for banks has called on signatory banks to introduce transaction monitoring technology that can identify authorised push payment (APP) fraud. The ...

Former ASIC commissioner Sean Hughes says some in the banking system may think the failures of the industry are behind it. They are wrong. Mr Hughes said it was not “Luddite” to question how banks ...

Mr Hughes said it was not “Luddite” to question how banks were using AI. Instead, he said it had to be accepted that banking was fundamentally a relationship between a banker and customer. Mr Hughes ...