In a rapidly evolving digital landscape, the Business Process Outsourcing (BPO) sector is at the forefront of technological innovation and economic debate. As concerns grow about job losses from ...

There will be more jobs lost than gained: Piton Global's Ralf Ellspermann Says 90% of BPO agents' tasks are a "prime candidate for automation" Potential for job losses a "genuine concern": Shatakratu ...

Tata Consultancy Services (TCS), the country's top information technology company, on Thursday opened a 1,000-seat business process outsourcing (BPO) centre in Patna, with the promise of 3,000 direct ...

New Delhi [India], July 1: Times BPO, a leading outsourcing company, is poised to revolutionize the call centre industry by empowering startups, young entrepreneurs, and business professionals. With a ...

Around 800,000 employees in the business process outsourcing (BPO) industry, especially call centers, are projected to lose their jobs due to the emergence of artificial intelligence (AI) use, ...