"Hearst Magazines and Yahoo may earn commission or revenue on some items through these links." I was chatting to a ‘Head of’ the other day, who was asking me whether I could help her solve an issue ...

Every organisation reaps the consequences of the conversations that it engages in and avoids. To lead is to make an active ...

Respect is a two-way street. Whether it’s between partners, co-workers, or leaders and their teams, it is fundamental to a healthy working environment and a positive professional culture. Sadly, ...

We’ve all been there: the fluorescent light flickering above, your stomach in knots, voices at the table becoming raised, including your own. Nearly everyone experiences difficult conversations at ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...