The rise of robotic process automation in the late 2010s heralded a new era of knowledge work automation. RPA bots could emulate human tasks, completing simple workflows via scripted interactions with ...

Forbes contributors publish independent expert analyses and insights. Mark Settle is a seven time CIO and the author of two books on IT management. Perhaps Sam Altman is right. Perhaps agentic AI ...

Knowledge work automation removes the challenge of sorting through information manually, enabling knowledge workers to simplify tasks and heighten productivity. With knowledge work automation, ...

The production of too many useful things results in too many useless people.” That was Karl Marx, but it could as easily have ...

The Industrial Revolution gave us the assembly line, and with it, a simplified concept of productivity: more is more. Assuming quality remained the same, generating a greater output equaled higher ...

Artificial intelligence is changing the value of knowledge work—something that Katie Parrott, as a knowledge worker herself, ...

When people think about automation, the focus is almost always on what it takes away. They see it as machines taking over tasks, making jobs disappear. But there’s another side to the story that’s ...

Here's an uncomfortable truth about enterprise technology in 2025: we've spent billions making individual applications ...