Keeping your customers happy and managing operations is what keeps an auto shop running. But there’s one problem: most shop owners depend on handwritten estimates. It leads to misquotes and frustrated ...

Alldata, a provider of manufacturers’ automotive repair information and solutions for the professional automotive service and collision repair industries, announced an expansion to the national ...

Finding a trustworthy repair shop is one of the most important parts of keeping your vehicle properly serviced. It can be a challenge, but CR’s expert guidance can help you size up service facilities ...

If you are in a car accident, your insurer is supposed to make sure the car is repaired, assuming you carry collision coverage. The law in most states says you can go to any repair shop you choose.

People ask me all the time how the price of an auto repair is determined, usually phrased something like, “Why does my car repair cost so much?” This is a question worth asking, especially if you’ve ...

Every day, hundreds of car owners take their Toyota, Ford, Lexus or other brand to the local auto shop and receive unexpected, expensive news: They need major car repair work that will cost several ...