Founded in 1925, Erie has continued to focus on affordability and exceptional customer service — two of the reasons we put it ...

Insure.com reports that the best auto insurance for 2026 includes Travelers, GEICO, and Nationwide, with premiums varying ...

Forbes contributors publish independent expert analyses and insights. I write about the auto industry and its impact on almost everything. Auto dealers who are adding mobile service to their offerings ...

TROY, Mich.--(BUSINESS WIRE)--Auto lenders that deliver a strong digital customer experience via their websites and mobile apps enjoy much higher levels of digital self-service and have customers who ...

Despite technological innovations and a growing emphasis on customer service, customer contentment with auto insurance industry is declining, according to a J.D. Power claims satisfaction study. The ...

The 2024 Automotive Experience Leaders Report, derived from over 1.1 million Google reviews and including data from 17,000 new car dealers, offers invaluable insights into customer satisfaction across ...