A dedicated customer service account will try to assist you directly as well as offer tips and tricks on Apple products and services. Lance Whitney is a freelance technology writer and trainer and a ...

For some time, Apple has given the Designated Family Tech Support Personnel among us a small reprieve with its “ Find out how” selection of tutorial videos. While they don’t really tackle inevitable ...

Apple’s latest iPhone tutorials showcase features users should find convenient, like using Face ID instead of a password, picking the best image from a Live Photo, and chatting with an Apple expert to ...

Apple appears to be developing an AI-based "Support Assistant" for the Apple Support app. Signs of the feature were found in Apple code by MacRumors contributor Aaron Perris, but the Support Assistant ...

You can reach Apple Support to solve a wide variety of problems via phone or text chat. The Apple Support website has help and how-to articles, troubleshooting tips, and more. If you find unrecognized ...