For some time, Apple has given the Designated Family Tech Support Personnel among us a small reprieve with its “ Find out how” selection of tutorial videos. While they don’t really tackle inevitable ...

A dedicated customer service account will try to assist you directly as well as offer tips and tricks on Apple products and services. Lance Whitney is a freelance technology writer and trainer and a ...

Apple’s latest iPhone tutorials showcase features users should find convenient, like using Face ID instead of a password, picking the best image from a Live Photo, and chatting with an Apple expert to ...

Apple appears to be developing an AI-based "Support Assistant" for the Apple Support app. Signs of the feature were found in Apple code by MacRumors contributor Aaron Perris, but the Support Assistant ...