SANTA CLARA, Calif.--(BUSINESS WIRE)--SoundHound AI, Inc. (Nasdaq: SOUN) (“SoundHound”), a global leader in voice artificial intelligence, today announced that its fully-automated Smart Answering ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

A few quarters back, I was advising a SaaS logistics company that was drowning in inbound calls. Most of it was routine: “Is this feature on my subscription plan?”, “How do I reset my login?”. But ...

Read our guide to select the best virtual receptionist and answering service for your needs. Virtual receptionists have grown increasingly popular because they can handle a high call volume and answer ...

The only talents needed to start a home based telephone answering service are a pleasant telephone manner and excellent communication skills. Business owners, professionals and sales consultants are ...

Many small businesses cannot afford to keep someone on staff 24 hours a day, seven days a week, but they do need to address needs of clients as quickly as possible to avoid losing business.

If your business receives phone calls, use the storage and processing power of your computer to organize your messages. Modern telephony products offer a large number of options for connecting a phone ...

Show me the facts Explain it like I’m 5 Give me a lighthearted recap Last week, I wrote an article laying out my smartphone history, in which I waxed nostalgic about some of the devices and platforms ...

Apple's implementation of a digital video answering machine, once destined for inclusion in an earlier version of Mac OS X, has been resurrected in a patent filing, suggesting the company may give the ...