It’s a bird, it’s a plane, it’s a….bus???? A New York woman who thought she booked an American Airlines flight was flabbergasted after a bus rolled up instead. She detailed this mother of all transit ...

A federal jury in San Jose has ordered American Airlines to pay $9.6 million in damages after finding the carrier failed to follow its medical protocols when a Watsonville man suffered a stroke aboard ...

Peter “Kobe” Nguyen, the American Airlines passenger who got into a viral altercation with a flight attendant who caught him vaping in-flight, has reportedly doubled down on his position. “Something ...

Inside a tornado-hardened office in Texas, 1,700 American Airlines employees manage the carrier’s operations, responding to bad weather, plane trouble and ailing passengers. By Niraj Chokshi ...