Amazon return pallets promise a kind of industrial-scale treasure hunt, where thousands of dollars in "estimated retail value" are shrink-wrapped into a single gamble. The headline number is seductive ...

When one retail worker clocked in for another weekend shift, they didn't expect to be staring down a wall of cardboard. By Sunday night, their store had collected six towering pallets of Amazon ...

Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...