Katie covered all things how-to at CNET, with a focus on Social Security and notable events. When she's not writing, she enjoys playing in golf scrambles, practicing yoga and spending time on the lake ...

As you gather all the last-minute holiday packages arriving at your doorstep, be careful about any that you didn't order or ones that don't have a return address and want you to scan a QR code: it ...

Returning items to Amazon isn’t quite as easy as purchasing them. But it’s getting close. Whether your items are damaged, accidentally purchased, incorrectly sized or simply unwanted, don’t panic. You ...

Morrisons has expanded its collaboration with Amazon by introducing 350 Amazon return kiosks in its stores. The move means that customers can take advantage of Amazon’s label-free, box-free returns ...

After ordering two packs of 11-inch, rope-woven storage cubes from Amazon.com recently, I found that the resulting cubes were, in fact, 11-by-10.5-by-10.5 inches. Alas, they weren’t what I expected. I ...

No matter how much you thought you'd love your newest Amazon purchase, there's occasionally a time when you'll need to make a return. Amazon now charges a $1 fee for returning some packages to UPS, so ...

Returning items to Amazon isn’t quite as easy as purchasing them. But it’s getting close. Whether your items are damaged, accidentally purchased, incorrectly sized or simply unwanted, don’t panic. You ...