If you frequently shop on Amazon or use their various services, you may find yourself in a situation where you need assistance but it’s not entirely clear how to reach out to their customer service ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Several Amazon shoppers have come forward to claim that online customer service representatives have gotten a little too friendly during virtual chats by flirting with them. The floodgates hilariously ...

amazon kindle with ads, kindle special offers, kindle with ads Amazon sells Special Offers Editions or Amazon Kindle with Ads to subsidize the initial purchase and save customers around $20. Many ...

Amazon is making cuts to its global customer service organization, impacting less than 1% of the division’s workforce, the company told sister publication CX Dive in an email Thursday. The workforce ...

A woman who claimed that an Amazon customer service representative got affectionate in an online chat has set off a viral Twitter thread with similar observations. “Not the Amazon customer service guy ...

LAS VEGAS--(BUSINESS WIRE)--At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced new generative AI capabilities in Amazon Connect, AWS’s cloud ...

Dear John: I would like to add my tale of woe to your recent article about Amazon customer service. On March 7, 2019, I received two pieces of mail. The first was a notice from Amazon stating that I ...

Amazon will closely watch its customer service workers — specifically through their keyboard strokes and mouse movements, according to Vice. The e-commerce giant plans to implement this oversight ...

For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS plans to offer those last-mile services to additional customers to stem ...

November 24, 2023 Add as a preferred source on Google Add as a preferred source on Google Black Friday has always been chaotic and its migration from an in-store stampede to online event hasn’t done ...