Amazon also is testing a new in-store format called Amazon Grocery, which it launched alongside Whole Foods Market in Chicago ...

Learn how Amazon management services use data and analytics to drive more sales by optimizing listings, pricing, advertising, ...

Amazon is experimenting with using artificial intelligence to sum up customer feedback about products on the site, with the potential to cut down on the time shoppers spend sifting through reviews ...

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Amazon is hoping to make product choice easier for customers by filtering reviews through artificial intelligence to produce one summary intended to save time and the need to read the comments. This ...

[Stay on top of transportation news: Get TTNews in your inbox.] When an Amazon.com Inc. delivery driver drops a package at someone’s home, the customer can give them a thumbs-up or a thumbs-down — ...

Amazon is rolling out a new generative AI feature that summarizes product reviews for customers. The feature, which the company began testing earlier this year, is designed to help shoppers determine ...

The new AI-generated review summaries let customers tap on pre-generated keywords for summaries of specific attributes that matter most to them. (Amazon Image) Amazon says it’s using artificial ...