The next time you’ve got an itchy throat and a stuffy nose, Amazon wants you to describe your symptoms to an AI chatbot ...

Amazon is making a louder, more deliberate move into the fast-moving world of conversational AI. While the company has spent ...

Amazon has launched Alexa+ on the web and it's available in the form of an AI chatbot just like ChatGPT. You can chat and perform actions as well.

Until now, Alexa has only been available on smartphones and Amazon’s connected devices. Users with early access to Alexa+ can ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

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Feb 19 (Reuters) - Amazon (AMZN.O), opens new tab said it would stop support for its unified communications service, Chime, next year and will not accept new customers beginning Wednesday. Amazon ...

Amazon is one of the biggest retailers in the world, and that can make it quite challenging to shove past the FAQs, user ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...