This is going to a complete crash course on everything you need to know about AI if you are a beginner to AI or you haven’t had time to keep up with all the latest developments in AI. Let’s start at ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Person of the Year is one of our most enduring franchises. Every year, we aim to name a Person of the Year—the person, group, or concept that had the most influence on the world during the previous 12 ...

In the State Department’s ongoing development and deployment of its internal artificial intelligence chatbot, collaboration is just as important as the technology bedrocking these systems, according ...

Over the past few months, tech execs like Elon Musk have touted the performance of their company’s AI models on a particular benchmark: Chatbot Arena. Maintained by a nonprofit known as LMSYS, Chatbot ...

Amazon has launched a new chatbot update for Alexa+ that is now available everywhere, beyond just Amazon devices.

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...

Alphabet is the most complete end-to-end AI company on the planet, and the advantages of its vertical integration and its ...

While Nomi's chatbot is not the first to suggest suicide, researchers and critics say that its explicit instructions—and the company’s response—are striking. For the past five months, Al Nowatzki has ...

Xbox employees have been testing a virtual chatbot that can help with support queries and game refunds. Xbox employees have been testing a virtual chatbot that can help with support queries and game ...