Rising clinic pressures increase aggressive encounters, making calm communication, early warning recognition, and clear team-based safety procedures essential to protect clinicians.
Seven-in-ten Americans say elected officials should avoid heated or aggressive language because it could encourage some people to take violent action. By contrast, 29% say officials should be able to ...
If you have ever walked out of a meeting questioning your memory, your judgment, or even your value, you are not alone. You might be experiencing gaslighting or passive-aggressive behavior at work.
AMES, Iowa – Most parents will admit that talking with a teenage child is difficult at times. It is even more challenging when parents and children don’t speak the same language fluently – a reality ...
The aggressive language in the Justice Department statement against BP (BP-2.7%) doesn't look promising in reducing the chances of a swift settlement: “The behavior, words, and actions of these BP ...
Have you ever had to deal with a sarcastic co-worker? Or maybe you've asked your colleagues for feedback only to find later that they gossiped or spread rumors behind your back. Seventy percent of ...
The phrases passive-aggressive people use without even realizing it can cause emotional harm and confusion. Just because someone might be expressing negative emotions in a subconscious way, that doesn ...
The inspiration to write this article came from my recent experience of working a shift in a child and adolescent psychiatric unit for children under 10 years old. I observed firsthand how a child’s ...
Tension: We fear direct confrontation but also crave honesty and respect in our interactions. Noise: Conventional wisdom says we should ignore subtle digs or respond in kind—neither solves the deeper ...
If you’ve ever dealt with a mother-in-law (or some other hard-to-please Patty!) who says something is "Totally fine!" when it clearly isn’t, been on the receiving end of the silent treatment, or been ...