The best call center software is RingCentral, providing omnichannel functionality, helpful project management tools, and a range of advanced features like interactive voice response (IVR). RingCentral ...

About Advanced Call Center Technologies Founded in 1997 and headquartered in Philadelphia, Advanced Call Center Technologies (ACT) is an employee-owned company focused on building a great team member ...

PHILADELPHIA, PA / ACCESSWIRE / December 5, 2024 / Advanced Call Center Technologies (ACT) is proud to announce its recognition as one of Forbes' Best Employers for Veterans in 2024. This prestigious ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Customer expectations are high, and how you attend to your ...

Advanced Call Center Technologies is developing a $1.5 million customer care center in Shreveport, state officials said Thursday. The Philadelphia, Pennsylvania-based company is moving into the East ...

Advanced Call Center Technologies (ACT) will invest $1.5 million to develop a new customer care center in Shreveport that will create 600 direct new jobs. Louisiana Economic Development (LED) ...

While basic ACD (Automatic Call Distributor) features are already included with Zultys' MX250 line of IP-PBXes, the new software license option adds higher-end features such as call queuing with ...

Advanced Call Center Technologies said it will open a call center in Shreveport this spring that will create 600 new jobs. Louisiana Economic Development said the $1.5 million customer care center ...

Advanced Call Center Technologies is investing $1.5 million to develop a new customer care center in Shreveport that will create 600 direct new jobs. Louisiana Economic Development estimates the ...

Advanced Call Center Technologies was hit with a wage-and-hour lawsuit on Oct. 21 in California Superior Court for Sacramento County pursuant to the state’s Private Attorneys General Act. The action, ...

The best call center software is RingCentral, providing omnichannel functionality, helpful project management tools, and a range of advanced features like interactive voice response (IVR). RingCentral ...