Amid all the buzz around advanced AI-powered data analytics, one crucial component often goes unnoticed: the metrics layer. This is where metrics creation takes place, the process that defines and ...

The advanced analytics and AI strategies of large U.S. enterprises are maturing from isolated initiatives into integrated ...

Despite the recent challenges in overall experience quality seen in Forrester’s Customer Experience Index (CX Index™) benchmarks, customer experience (CX) remains a priority for many organizations.

We like to incorporate advanced analytics in our hockey coverage here. I'll use this space to dive into some of the basic advanced stats in detail, and then when we use those statistics in our ...

Predictive maintenance is preferred over preventive maintenance for critical assets, but the correct application of advanced analytics is required to realize full value. Power plants of all types have ...

Data analytics have long been employed by CFOs and finance organizations to help manage familiar finance and accounting activities. But digital transformation and changing markets, together with ...

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