HOUSTON--(BUSINESS WIRE)--APQC has launched its first-ever Process Excellence Certification. Built around decades of best practice and benchmarking research, the course features the application of ...

HOUSTON--(BUSINESS WIRE)--APQC, the nonprofit leader in benchmarking and best practices research, has introduced a business process framework for the retail industry. Following the recent update of ...

Process management can lead to more efficient educators, APQC says. An ambitious program aims to transform K-12 education outcomes, such as student achievement and smart spending, by focusing on the ...

At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...

Robotic process automation (RPA)—typically used to automate structured, back office digital process tasks—turns out to be the opening gambit in many organizations’ digital transformation strategies.

"The organizations recognized this year by APQC for Excellence in Knowledge Management have proven themselves leaders in embracing new technologies and implementing traditional KM practices. They are ...

According to a recent study by KPMG, approximately 93% of all U.S. multinational organizations are undergoing some level of transformation in their business models—ranging from adjusting business ...