NOIDA, India, Dec. 26, 2025 (GLOBE NEWSWIRE) -- The newly launched AI chatbot is designed to help businesses manage high ...

DALLAS--(BUSINESS WIRE)--Cognigy, a global leader in AI-powered customer service solutions, today announced it has achieved Microsoft Solutions Partner with Certified Software, the highest level of ...

SINGAPORE, Dec. 08, 2025 (GLOBE NEWSWIRE) -- EngageLab, a global leader in AI-powered omnichannel customer engagement and marketing technology, officially launches its new AI-driven customer service ...

AI-powered customer service chatbots could be the always-on agents your team needs—fast, scalable, and smarter with every interaction. Customer expectations have shifted sharply toward instant, always ...

Fully automated solution connects real-time customer engagement with enterprise workflow automation to eliminate service gaps and drive faster, smarter resolutions By combining industry-leading AI ...

NiCE Ltd., a publicly traded provider of contact center software, today announced plans to acquire rival Cognigy GmbH for $955 million. Shares of NiCE rose more than 4% on the news. The jump may have ...

(WHTM)– The Pennsylvania Turnpike announced its newest tool, intended to make customer service easier to connect with the turnpike. The Pennsylvania Turnpike has introduced its all-new AI-powered ...

AI-powered customer service tools like chatbots that rely on large language models (LLM) aren't new: 41% of organizations use AI-powered copilots for customer service and 60% have implemented them for ...

AI-powered doesn’t mean inhuman. Agentic AI gives your employees the space to do what humans do best, turning every ...

FRISCO, Texas, Sept. 30, 2025 /PRNewswire/ -- Sonar, a leading provider of BSS/OSS solutions for broadband providers, is proud to announce the launch of Sonar Retain, a new AI-powered intelligence ...

While semiconductor and artificial intelligence (AI) infrastructure stocks have powered the market for the last few years, ...

SHENZHEN, China, Dec. 08, 2025 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in ...