TROY, Mich.: 28 Oct. 2025 — Auto insurance rates have finally started to decline from the near-record highs of 2024, but customers are still feeling the sting of several years of sky-high insurance ...

While auto repair cycle times have improved, rising repair costs and increased premiums are impacting customer satisfaction, especially as many policyholders face additional costs following claims, ...

Auto insurance claims can involve complex legal issues. You cannot count on insurance company representatives to provide accurate information since they are ultimately interested in protecting their ...

TROY, Mich.--(BUSINESS WIRE)--Auto insurers have been fighting two major headwinds ever since the pandemic: rising costs and longer repair cycle times. This year, according to the J.D. Power 2024 U.S.

A lack of regulatory oversight of Michigan car insurance companies allows insurers to cancel a driver's policy even after getting motorists to surrender their vehicles under the guise of a claim being ...

Most drivers stick with the same car insurance company for years, even when they're not particularly happy with the service. That's changing fast. A record 57% of auto insurance customers actively ...