Recently I received a handwritten Thank You note. It was odd because it was thanking me for a handwritten Thank You note I had sent a few weeks ago. Of course, I did what anyone in this situation ...

It’s hard to imagine there’s anyone who still finds an emailed thank-you note from a company endearing. How about a handwritten card from the CEO? That’s surely more likely to elicit a warm response, ...

Opinions expressed by Entrepreneur contributors are their own. If there is one perennially-true statement about the business world, it’s this: Successful companies are built on solid relationships, ...

At Schomp Automotive Group's three luxury-brand dealerships in Utah and Colorado, a handwritten letter isn't a relic of a bygone era. Customers get personalized notes — complete with a general manager ...

Believe it or not, in this 21st-century world we live in, there is still an appreciation for the handwritten thank-you note. When I present this idea in my trainings, I am often challenged with: But ...