Recently I received a handwritten Thank You note. It was odd because it was thanking me for a handwritten Thank You note I had sent a few weeks ago. Of course, I did what anyone in this situation ...

It’s hard to imagine there’s anyone who still finds an emailed thank-you note from a company endearing. How about a handwritten card from the CEO? That’s surely more likely to elicit a warm response, ...

Opinions expressed by Entrepreneur contributors are their own. If there is one perennially-true statement about the business world, it’s this: Successful companies are built on solid relationships, ...