Kansas House is reviewing a Senate bill mandating 911 dispatchers receive special training to provide CPR instructions to ...

The intense scrutiny of 911 calls in the Josh Powell case has many questioning the qualifications and training of the operators involved. While officials won’t comment specifically on the Powell case, ...

NASHVILLE, Tenn. (AP) — When a 911 call came in saying a woman in Nashville was experiencing sudden labor, emergency operator Kaitlyn Kramer says her training kicked in as she successfully coached the ...

You encounter someone collapsed on the sidewalk and quickly dial 911. Whether or not the operator instructs you on how to deliver cardiopulmonary resuscitation could mean life or death, especially if ...

Pinellas County's troubled 911 center has received another blow: A strongly negative survey of its dispatch operators shows that 92 percent disapprove of management and most believe their training ...