Many of the calls going to D.C.’s emergency call takers aren’t emergencies at all — hundreds of thousands of them a year, in fact — so the city launched a public awareness campaign. While most people ...

California is in the midst of a massive overhaul of its aging, landline-based 911 emergency call system, with project leaders promising the ground-breaking “Next Generation 911” (NG911) network will ...

"It's like a slow torture where just a little comes out, a little more comes out," said Steve Conclaves, whose 21-year-old daughter Kaylee was killed in the Idaho murders, of the newly-released 911 ...

Bogus information paralyzes Boston for hours before second bomber captured. — -- [This is the final installment of an ABC News digital special report "5 Days," which tells the hour-by-hour, ...

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