In the last article we looked at problem solving for the first three steps of the process. Now we will look at Steps 4 and 5, but first here are some key things to keep in mind. A concise document is ...
Toyota has a unique cultural language. It’s called 8-Step Problem Solving. It’s the “patois” of the Toyota Production System (TPS). The patois is the dialect of the common people of a region, ...
Asking “Why?” may be a favorite technique of your 3-year-old child in driving you crazy, but it could teach you a valuable Six Sigma quality lesson. The 5 Whys is a technique used in the Analyze phase ...
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